Online shopping - delivery charge gets subtracted from the product cost. For enquiries call us 01245 349464

Delivery Policy

 

Chelmer Florist can arrange the delivery of flowers within 15 miles of our shop.

 If you require flowers to be sent nationally or internationally we offer full worldwide flower delivery via our membership with Direct2florist.

 Delivery charge:

Delivery charge gets subtracted from the product cost. 

Free delivery:

1. within half a mile of the shop

2. for loyalty scheme customers within Chelmsford area

CM1 and CM2 postcodes - £3.00

All other areas:

- up to 5 miles away  - £4.00

- 5 - 10 miles away - £7.00

- 10-15 miles away - £9.00

- over 15 miles - negotiable. When you place an online order for delivery over 15 miles away we redirect it to another Direct2Florist member who delivers in that area. If you would like the flowers to be arranged and delivered by Chelmer Florist please call us on 01245 349464 or email us to discuss your order.

Premium Sunday delivery:

Please call or email us to request a delivery on Sunday - £10.00 (with 1 hr time slot)

Same Day Delivery:

If you order before 2:00 pm in the recipient's time zone, we can typically deliver the flowers the same day Monday to Friday. For the same day service on Saturday please order by 12:00 pm.

Specific Times:

We are unable to give specific delivery times, but will aim to deliver orders within this five hour time frame. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times:

Normal delivery times to a residence are 8am-7pm daily. For orders going to a business location - 9am-4pm. 

If no one is home:

If the recipient is not available at the time of delivery, the delivery driver will leave the flowers in a safe place for the recipient to retrieve when they return, such as with a neighbour, a safe porch, a shed etc and leave 'We missed you...' card with all the details about the gift.

Incorrect Addresses:

Chelmer Florist is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase. If we are requested to pick up the flowers from the incorrect address and re-deliver it, there is a £5 address correction fee. 

Recipient Refusal of Delivery:

If the recipient refuses to accept a delivery, you will be held fully liable for the cost of the flowers and add-ons. 

Card Message:

The message that you write in the Card Message field is the message that is sent with the flowers. We do not include any billing information with your order.

 

Why choose Chelmer Florist?